Customer Success Manager (UK, Remote)

Job Description

The Company:

• Globally established and offering the market leading solution in their space.
• Award winning company with an award-winning Customer Success programme.
• Huge investors in personal development and growth.

The Opportunity:

This market leading and well-established health-tech business are looking to grow their Customer Success team with another, commercially skilled Customer Success Manager.

Not only is the UK team growing (It could be you!), but they are expanding teams in other global markets, and you could contribute to that success also.

Managing your book of clients, you will be the voice of your customers, ensuring they are seeing absolute value from the platform. Utilise both high and low-touch strategy, using your skills to identify risk, maximise retention and drive upsell & adoption.

The Ideal Candidate:

• A commercially adept client manager who is not afraid to drive client centric account growth.
• A goal focussed professional who is target driven and not afraid to deliver against a quota.
• Experience within a SaaS business, owning a book of 200+ client accounts.
• The ability to maximise time across high-tough, hybrid and purely tech touch accounts.
• Driven both professionally and personally! Someone that is keen to make a statement.
• Extrovert and collaborative. You have a great team to work with here!

Desirable:

• Experience working with CRM platforms or something in the Health-tech space.
• Prior experience in an account management or sales role.

The Package:

• A base salary up to £45k with a £14k uncapped bonus.
• Totally flexible working. Want remote, sure! Prefer some office time, no problem!
• Medical care.
• Increased pension.
• 26 days annual leave plus paid volunteer days
• Paid for Gainsight accreditations.

And more!

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch!